Shipping policy

Shipping Policy

Thank you for shopping at Wildwood Hour Clocks! Here's everything you need to know about how we get your order to you.

Processing Time All of our clocks are made to order just for you! Please allow 2–7 business days for your order to be produced and prepared for shipment.

Shipping Time Once your order has been fulfilled, standard shipping within the United States typically takes 3–5 business days. Total delivery time from order placement is generally 5–12 business days.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery address.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Damaged Orders We want you to love your clock! If your order arrives damaged or gets lost in transit, please contact us at [your email] within 14 days of the expected delivery date and we'll make it right.

Please Note Because all items are made to order, we are unable to make changes or cancellations once an order has been placed. Please double-check your order before completing your purchase.